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	Type	Name	File Size
SectionName : Section 1 - Overview of the Manual ‎(5)
		S1-overview	11 KB
		S1-terminology and legal	47 KB
		S1-1-5 overview	9 KB
		S1-6 policy development	14 KB
		S1-7 History	13 KB

SectionName : Section 2 - Leadership and Goverance ‎(7)
		S2-0 Leadership	14 KB
		S2-1 Mission Vision	41 KB
		S2-2 Org Chart	25 KB
		S2-3 Governance Structure	22 KB
		S2-4 Goverance Practices	33 KB
		S2-5 Membership	33 KB
		S2-6 Board Conduct	54 KB

SectionName : Section 3 - Operational Policies - General ‎(9)
		S3-0 Introduction	9 KB
		S3-1 Communication	37 KB
		S3-2 Accessibility	21 KB
		S3-3 Techology	36 KB
		S3-4 Diversity	34 KB
		S3-5 Quality Monitoring-Accreditation	34 KB
		S3-6 Inter Agency cooperation	35 KB
		S3-7 Transportation	12 KB
		S3-8 Library Resources	31 KB

SectionName : Section 4 - Health and Safety ‎(7)
		S4-0 - Introduction	9 KB
		S4-1 Philosophy	33 KB
		S4-2 Emergency Response Planning	72 KB
		S4-3 Emergency Equipment	36 KB
		S4-5 Prevention	132 KB
		S4-6 Staff Accident-Injury Reporting	40 KB
		S4-4 Health and Safety Program	42 KB

SectionName : Section 5 - Service Delivery ‎(26)
		5-0 Introduction	12 KB
		5-01 Child and Family Philosophy Statement	35 KB
		5-02 CLP Philosophy Statement	39 KB
		5-03 Adult Services Philosophy Statement	38 KB
		5-04 Consumer Rights	57 KB
		5-05 Conflict of Interest	38 KB
		5-06 Confidentiality	33 KB
		5-07 Abuse and Neglect	60 KB
		5-08 Complaints and Conflict Resolution	41 KB
		5-09 Consent	38 KB
		5-10 Planning - Children Services	45 KB
		5-10 Planning-Adult Services	47 KB
		5-11 Incident Reporting	60 KB
		5-12 Health Care-Health Care Consent	67 KB
		5-13 Health Care Protocols	113 KB
		5-14 Medications	106 KB
		5-15 Communicable Disease	53 KB
		5-16 Personal Care	99 KB
		5-17 Consumer Records	42 KB
		5-18 Intake and Acceptance - Adult Services	35 KB
		5-18 Intake and Acceptance - Children Services	38 KB
		5-19 Referrals	35 KB
		5-20 Exit Summary	38 KB
		5-21 Positive Interventions and Behaviour	50 KB
		5-22 Restraint	41 KB
		5-23 Advocacy and Inclusion	32 KB

SectionName : Section 6 - Human Resources ‎(24)
		6-0 HR Section Overview	12 KB
		6-01 Complement	33 KB
		6-02 Recruitment and Hiring	45 KB
		6-03 Job Postings and Promotional Guidelines	38 KB
		6-04 Conditions of Employment	34 KB
		6-05 Casual Employees	57 KB
		6-06 Personnel Records	37 KB
		6-07 Leave-Paid and Unpaid	48 KB
		6-08 Benefits	30 KB
		6-09 Vacation	34 KB
		6-10 Training and professional Development	33 KB
		6-11 Ethical Conduct and Conflict of Interest	83 KB
		6-12 Job Descriptions	30 KB
		6-13 Performance Review	52 KB
		6-14 Volunteers	44 KB
		6-15 Assigning of Overtime	33 KB
		6-16 Exchange of Shifts	35 KB
		6-17 Corrective Counselling or Instruction	34 KB
		6-18 Progressive Discipline	13 KB
		6-19 Transportation	43 KB
		6-20 Suppoenas and Investigations	18 KB
		6-19 Transportation update	39 KB
		6-19 Transportation2010	40 KB
		6-5 Casual Employees2010	48 KB

SectionName : Section 7 - Finance ‎(11)
		7-0 Finance Introduction	9 KB
		7-01 Contracted Services	35 KB
		7-02 Gifts	15 KB
		7-03 Budgets	35 KB
		7-04 Records and Reporting	38 KB
		7-05 Risk Management	32 KB
		7-06 Internal Control	39 KB
		7-07 Fees and Funds	32 KB
		7-08 Fundraising	35 KB
		7-09 Expenditures	43 KB
		7-10 Audit	31 KB

SectionName : Section 8 - Buildings, Property and Assets ‎(3)
		8-0 Building Property Intro	9 KB
		8-1 Asset Protection	37 KB
		8-2 Disposal of Society Assets	15 KB

SectionName : Section 9 - Resources ‎(22)
		9-0 Resources Intro	12 KB
		9-01 Constitution and By-Laws	51 KB
		9-02A Board Code of Ethical Conduct	19 KB
		9-02B Staff Code of Ethical Conduct	17 KB
		9-03 Government Acts	16 KB
		9-05 Disability and the Right Words	28 KB
		9-06 Emergency Plan	118 KB
		9-07 Operations Manual-Blank Outline	32 KB

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